Loan & Asset Management
Collection
Step 6 - Payments & Collections
Payments and collections are monitored via an alert system that connects to a financial institution’s core banking system.
For funds and smaller institutions, Q-Lana offers a loan-level accounting system.
The accounting system manages payment plans, generates invoices, and prepares account statements.
The Early Warning System signals if a transaction is deteriorating.
Deteriorating transactions can be placed on an internal watchlist for more detailed observation.
Escalation may be managed within the institution’s monitoring processes or elevated to Special Servicing.
The escalation process follows the institution’s guidelines and procedures .
